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Silk Spa Etiquette

Don’t miss out on any of your treatment

Please arrive just prior to the scheduled time of your appointment. If you are running late, your appointment may be shortened. So you can relax and enjoy your full experience with us at Silk, please turn off your mobile phone when you arrive.

Cancellation & Booking Fee Policy

We ask that if you need to change or cancel your appointment to please give us at least 24 hours notice. 

If we have your current email address and cell phone number, you will receive a confirmation email at the time of your booking AND a reminder text message 48 hours before your appointment.
Failure to notify us within 24hrs and no-shows will result in a cancellation fee for the full charge of the appointment.

For all bookings valued over $200, a credit card is required to secure your booking.